1. Introduction

This privacy policy explains how Drop Taxi Intercity (“we”, “us”, “our”) collects, stores, uses and protects the personal information you provide when you:

• Visit our website

• Use our booking form / contact form

• Call or WhatsApp to book a ride

• Use our taxi services (one-way, round-trip, intercity or outstation)

By using our website or services, you agree to this policy.

2. Information We Collect

a) Personal / Booking Information

When you book a ride or contact us, we may collect:

• Your full name

• Phone number / WhatsApp number

• Email address

• Pickup & drop-off locations

• Date & time of travel

• Vehicle type selected

• Payment information (if required)

This is necessary to process your booking, allocate a driver, and contact you about your ride.

b) Technical & Usage Data

When you visit our website we may collect:

• Your IP address

• Browser type and version

• Device type (mobile / desktop)

• Pages visited, date/time, duration — for analytics purposes

• Cookies or similar tracking data (to improve your website experience)

3. Purpose of Data Collection / Use

We use collected data to:

• Confirm and manage your taxi bookings (pickup/drop, driver allocation, contact)

• Send ride updates or important communication (via phone, WhatsApp, email)

• Improve website performance and user experience

• Secure website from fraud or misuse

• Provide customer service / support if needed

• Optional: Send offers, discounts or updates — only if you consent

We do not sell, rent, or lease your personal data to third parties for marketing.

4. Sharing Your Information

We may share necessary booking details only with:

• The driver assigned to your ride (for pickup/drop info)

• Payment gateway / processing partner (only basic payment data)

• Legal authorities, if required by law

• Service partners for operational or support reasons

We do not share your personal data for third-party marketing without your consent.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Enhance your browsing experience

• Remember your preferences

• Analyze and understand website usage

• Improve website speed and functionality

You can disable cookies via your browser settings — note that this may limit certain website functions.

6. Data Security & Retention

• We store data securely on protected servers with restricted access

• We follow best practices to safeguard data against unauthorized access, misuse or disclosure

• We retain personal data only as long as needed for business operations (booking records, support, legal compliance)

7. Your Rights

You have the right to:

• Request access to your personal data stored with us

• Request correction or update of incorrect information

• Ask for deletion of your data (subject to legal/operational limits)

• Opt-out of marketing communications

• Ask how your data is used or shared

To exercise any of these rights, contact us at:
📧 droptaxiintercity@gmail.com  📞 95000 80067

8. Children’s Privacy

Our services are intended for users 18 years and above. We do not knowingly collect data from children under 16. If it comes to our attention that we have collected data from a minor, we will delete it promptly.

9. External Links & Third-Party Sites

Our website may include links to external pages (maps, payment gateways, etc.).
We are not responsible for the privacy practices or content of those external sites — please review their respective privacy policies.

10. Changes to Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.